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LAKE HAVASU CITY

Frequently Asked Questions

How do I comply with the City's new regulations on short-term vacation rentals?

Prior to renting your property for less than thirty (30) days, you must register the property with the State of Arizona, Department of Revenue by applying for a Residential Rental TPT. Once you have been issued a Residential Rental TPT number, you will need to provide the City with the vacation rental owner information, Residential Rental TPT number and designate a local 24-hour contact person. To provide this information, you will complete and submit the Lake Havasu City Vacation Rental Form to the Lake Havasu City Business License Department.

The local contact person is tasked with responding in a timely and appropriate manner to any complaint that an occupant or guest of the rental is creating. This includes unreasonable noise or disturbances, is engaged in disorderly conduct, or violating local or state laws.

What is a short-term vacation rental?

Simply, it is any type of paid lodging for a period less than 30 days. For tax purposes, a short-term vacation rental falls under the definition of a hotel. The Lake Havasu City Tax Code defines a hotel as any public or private hotel, inn, hostelry, tourist home, house, motel, rooming house, apartment house, trailer, or other lodging place within the City offering lodging to transients for compensation. Transient means any person who at their own expense or at the expense of another obtains lodging space for less than 30 consecutive days. See Lake Havasu City Tax Code Section 3.01-100.

Do I need to pay sales tax if I rent my property as a short-term vacation rental?

Yes, if your property falls under the definition of hotel and is rented to a transient for less than 30 days. The applicable City sales tax equals 5% of the gross income from the business activity (2% applied under Section 3.04-444 and 3% applied under 3.04-447). The State and County rates for this activity are 5.50%, equating to a total tax rate on the gross income of the hotel activity at 10.50%.

TPT BROCHURE - HOTELS & VACATION RENTALS

How do I remit sales tax I collect from renters?

Reporting and remitting sales tax is handled through Arizona Department of Revenue.  Prior to reporting taxes, a "TPT License" is needed. Additional information and applications for a TPT license can be found at aztaxes.gov.

AZTAXES.GOV

Paper applications are available at City Hall.

Do I still have to pay sales tax if I do not live in Lake Havasu City?

Yes. Business activity is conducted within Lake Havasu City when the lodging is rented regardless of where the property owner resides.

Do I have to pay any hotel sales tax on my property that is rented for more than 30 consecutive days?

Generally, if you rent for 30 days or more, the income is not taxable under hotel business activity. However, if you bill the occupants for intervals less than 30 days and your property falls under the definition of hotel, the income becomes taxable.  For example, if you rent your condo for three months and bill the occupant for each month, then the income is not taxable as hotel business activity. If you instead billed that same occupant biweekly, then the income is taxable as hotel business activity even though the occupant stayed for three months because the billing intervals are less than 30 days.

For tax-related questions, please contact our Administrative Services Department.

(928) 854-0742 taxinfo@lhcaz.gov

Where can I find more information about Lake Havasu City Short Term Rentals?

More information can be found on the City's website: https://www.lhcaz.gov/vacation-rentals

What types of assistance can GovOS provide to me?

GovOS can assist you with all your system questions. Whether you have a question about system use or technical questions about how to do something in GovOS, please reach out to our support team.

How do I close my account?

To close your account, please email the City of Lake Havasu at vacationrentals@lhcaz.gov. Please include the account number, owner name, closure date (i.e. date of sale) and the reason you are closing the account (i.e. no longer short-term renting). 

Can I manage multiple properties with one login?

Yes - to do so, click "Add or remove accounts from your user login" and follow the instructions. You will need your 6-digit Registration Number and GovOS Activation Code to connect to an existing property record.

Can a property have more than one user?

Yes, each property can have an unlimited number of users. Each user is required to provide the 6-digit Registration Number and GovOS Activation code to be authorized to connect to an existing property record.

I did not receive or misplaced the letter with my activation code. What do I do?

Contact GovOS support at blt.str.support@govos.com or (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account.

How do I change the User on a property?

All users need to register, just as you did, by going to the home page (i.e. https://lhcaz.munirevs.com). They will click on the "New user? Register here!". They will also need the 6-Digit Registration Number and GovOS Activation Code for the property.

I forgot my password. What do I do?

From the login page, click the "Forgot your password" link and follow the instructions that will be e-mailed to the User's registered e-mail address.

For registration information, please contact our Business License Department.

(928) 453-4153   businesslicense@lhcaz.gov

 

For Online Assistance, Contact:
GovOS Support
(888) 751-1911

When contacting support, be sure to include the jurisdiction (Lake Havasu City) and your account number in all emails or voicemails. This will help us assist you as promptly as possible. Thanks!